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Support

A place where people can interact as equals? Yep!

A place that flourishes with unique personalities? Of course!

United by a strong team spirit: that’s what Support at FRITZ! is all about.

Where feedback inspires advancement.

At FRITZ! Support, we take pleasure in advising and helping people. We have an open ear for every problem – and a solution, too.

So what does that mean in practice? It's not your typical call center atmosphere, for a start! It's about gaining satisfaction from supporting people, and solving their problems.

Support is a big deal at FRITZ! – because we’re all about our customers. Customer feedback plays an essential role in the ongoing development and optimization of our products.

Longing to be part of a supportive team? Time to join FRITZ! Support.

Overview

Support at FRITZ!

FRITZ! journeys

Get to know us better

You can feel the positive energy.

Niloufar, Product Management Support

Nobody cares about your background, gender, or what you look like. That's how it's been for me for more than 25 years at FRITZ! I started here straight after finishing my computer science degree. The atmosphere is very friendly – everyone is ready to help everyone else when they need it. I switched to a different team a year ago, so I had to learn the ropes again. My colleagues and my supervisor were very supportive. Everyone is always included, no matter whether they're new or have been around for a long time.

Read Niloufar's experience

Timo, Knowledge Management

It's the overall mix that just feels right to me here: I have variety in my work, I like my team, and I'm able to organize the way I work myself as much as possible. I've now been with FRITZ! for more than 20 years, and I know that nobody ends up burned out. It's deliberately not encouraged to build up excessive overtime here.

Read Timo's journey